We're not able to quote and sign you up over the phone - you'll need to do this online. Our tariff rates are available there - just put in a postcode to get a quote; follow the steps through. It should only take a few minutes. Under 'details', you can click on a pink link labelled 'Click here to view your tariff information label' to view the unit rates.
As we are primarily an online business, our support centre is open from Monday to Friday from 8.30am to 5.30pm on 0330 60 62 675 (excluding bank holidays).
Please note we will be closed for the Easter Bank Holiday weekend (Friday, Saturday, Sunday and Monday) - we'll be hunting for eggs; chasing bunnies and buying umbrellas by the looks of things. Needless to say, we'll start working through any questions and queries you've sent in as soon as we get back in the office on Tuesday morning, so please bear with us.
If your enquiry isn't urgent or you want to contact us outside of these hours, there's no need to wait, just use the links below and we'll ensure we get back to you as soon as possible.
Gas / Electricity Emergencies
If you have a gas / electricity emergency, the national emergency numbers are:
105 for electricity emergencies
0800 111 999 for gas emergencies
We're always reviewing the content of our Frequently Asked Questions with current customer queries, so it may also be worth checking there if you've not already done so.
Our address, if you need it is:
7 Riverside Business Centre, Shoreham By Sea, West Sussex, BN43 6RE